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StewartBerman-0996 avatar image
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StewartBerman-0996 asked JadeLiang-MSFT commented

Transfer Email Accounts from one Outlook Profile to Another

Out outlook profile has been corrected. Shortcuts disappeared. Rules hard to access. Want to create a new one. How do we transfer the email addresses (with settings, passwords, etc.) to a new profile?

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JadeLiang-MSFT avatar image
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JadeLiang-MSFT answered JadeLiang-MSFT commented

Hi @StewartBerman-0996,

As you know, many account related settings are stored in Outlook profile, but we couldn't extract the account setting or password in Outlook profile, which means there may be no option that could export and import the setting form a profile to another directly.

Also, according to your description, your original outlook profile has been corrupted, it may casue many other issue if we merged it from the orginal profile to new profile, in order to avoid it, it's recommended to re-configure the account in your new profile.

By the way, except the account settings, there may be other settings in Outlook could be backed up and import in a new profile. For example, if you have any custom Ribbon and Quick Access Toolbar, we could export it via File>Options>Customize Ribbon>Export.

Hope that would be helpful to you.


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Hi @StewartBerman-0996,
Do you still have any questions about it?
If not, in order to close this thread normally, please kindly mark the helpful post to answer, which would benefit others who also has similar issues.
Thanks for your understanding.

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