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Prashant-1667 avatar image
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Prashant-1667 asked Grmacjon-MSFT edited

Ink Recognizer - High Latency Issues

Lately, I have started noticing very high latency in Ink Recognizer Cognitive Service. The max is around 30 secs. Any particular reason why the latency is so high? What can be done to to reduce this high latency?

We have an azure app service connecting to these Ink Recognizer services. Ideally, the latency should be in milliseconds like it used to be earlier.

azure-ink-recognizer
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1 Answer

MalleswarReddy avatar image
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MalleswarReddy answered

Hi,

I guess, the latency might be from App service but may not be from Ink Recognizer.

9219-appservicesupscale.png
If it is from app services,




if your observation is that it is from Ink Recognizer, Please raise a support request.
https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request


Regards,
Eshwar


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