question

Hyejinny10-2702 avatar image
0 Votes"
Hyejinny10-2702 asked KarlieWeng-MSFT edited

I am unable to Print and Uninstall Printer Devices because of Print Spooler Problems

Today's Date: 3/26/2021 After I updated to: Windows 10 Home Version 20H2 Installed on ‎6/‎20/‎2020 OS build 19042.870 I am unable to print or uninstall the printer device because of print spooler problems. I tried everything, from restarting to the print spooler and to changing the format to automatic and etc. But I am still able to print. I looked for the print management on my computer but it is not found. Please answer this problem asap. Thank you!

windows-10-general
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Agreed with @KapilArya, please try update KB5001649.
If you have any further questions or concerns about this case, please let me know.

0 Votes 0 ·

1 Answer

KapilArya avatar image
0 Votes"
KapilArya answered

Hello,

There were some known issues with updates recently released for Version 20H2. Those issues are related to printing problems. If you've KB5000802 and/or KB5001567 installed, then this printing issue is still not resolved. You'll need to install latest update atm KB5001649 to resolve the printing issue which occurred after installing KB5000802.

Hope this helps!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.