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BhonagiriNaveenGEAppliancesNonGE-7841 avatar image
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BhonagiriNaveenGEAppliancesNonGE-7841 asked ·

Video not recorded

HI Team,

We had team call, i had recorded the session, but when it got saved i can see only Audio and not Video, as its bery important, kindly look into the issue and do the needful.

Session link: https://web.microsoftstream.com/video/cf9ece9b-d48f-4cba-8b0f-0629d1583775?list=studio

Thanks & Regards
Naveen Bhonagiri

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ManuPhilip avatar image
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ManuPhilip answered ·

Hello,

It may have been accidentally deleted by the recording user. Check the recycle bin of the user who recorded the video (https://docs.microsoft.com/en-us/stream/portal-my-recycle-bin)


Then check the recording user and see if the recording is turned off. The user should stop recording to get it ready

Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

Regards,

Manu

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HI Team,

I can see the recording, but when opened the recording i could only voice, the contenet shared the meeting has not been recorded.
Kindly kook into the issue.

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ManuPhilip avatar image ManuPhilip BhonagiriNaveenGEAppliancesNonGE-7841 ·

Hi,
In that case, sign out completely from the browser and login your Microsoft account with the user has right to see the video. Open the link in that browser and see it works

Thanks,
Manu

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HI Team,

It doesnt worked out, kindly help

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DSPatrick avatar image
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DSPatrick answered ·

Might also try asking in dedicated Streams forum here for help.

https://techcommunity.microsoft.com/t5/microsoft-stream-forum/bd-p/StreamForum


--please don't forget to Accept as answer if the reply is helpful--


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.




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