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AbdulBasith-2983 avatar image
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AbdulBasith-2983 asked ZhengqiLou-MSFT commented

Exchange 2010 Equipemnt Mailbox Not accepting meeting request automatically

It worked previously perfect and suddenly last week all equipment mailboxes are not automatically accepting the meeting request so the users not getting the accepted mail and not showing in the equipment mailbox calendar.

I checked logged to the equipment mailbox OWA and i can see the meeting requests are coming to the Inbox but its not automatically accepting.

office-exchange-server-administrationoffice-exchange-server-connectivity
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AndyDavid avatar image
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AndyDavid answered ZhengqiLou-MSFT commented

I suspect its over quota. Check that and clear out some items.
Best way is to create a new Outlook profile as that room account and open the maibox directly with Outlook.

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Hi Andy

I checked it and it's not over quota and also i created a new equipment mailbox and same settings applied (Auto Accept tick applied). But it also has the same issue. Checked with OWA i can see meeting request coming to the inbox but its not auto accepting. This is not for specific equipment mailbox,now issue is for all equipment mailboxes.

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Hi @AbdulBasith-2983 ,

Could you run the cmdlet I gave and also test the Mailbox Assistant Service with :

 Test-AssistantHealth -ServerName ServerName -IncludeCrashDump -ResolveProblems | Format-List

Regards,
Lou

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ZhengqiLou-MSFT avatar image
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ZhengqiLou-MSFT answered ZhengqiLou-MSFT commented

Hi @AbdulBasith-2983 ,

Agree with Andy, and you could also check if you have enabled automatically accept booking requests and the settings.

 Get-Mailbox -ResultSize unlimited -Filter "RecipientTypeDetails -eq 'EquipmentMailbox'" | Get-CalendarProcessing | Format-List 

Change equipment mailbox properties

Regards,
Lou


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Hi @AbdulBasith-2983 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

Regards,
Lou


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Hi @AbdulBasith-2983 ,

It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.

Regards,
Lou


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