question

CloudViking86 avatar image
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CloudViking86 asked LuDaiMSFT-0289 commented

Download "Company Portal" for deployment through Intune

Hello,

So I am trying to deploy the "Company Portal"-app to our existing devices, these computers are not enrolled through Autopilot but manually joined to AAD and then automatically enrolled through Intune.

I understand that through Autopilot you can provision the "Company Portal"-app automatically by associating your "Microsoft Store for Business"-account w. "Intune";
https://docs.microsoft.com/en-us/mem/intune/apps/store-apps-company-portal-autopilot

However I am trying to install the app using this method - "Add the Windows 10 Company Portal app by using Microsoft Intune";
https://docs.microsoft.com/en-us/mem/intune/apps/store-apps-company-portal-app

The problem(s):
Chrome:
Version 89.0.4389.90 (Official Build) (64-bit)
Windows 10 Pro
Version 20H2 (OS Build: 19042.867)
Edge:
Version 89.0.774.63 (Official build) (64-bit)

  • When trying to download the "Company Portal"-app itself or any of its dependencies it simply does not start any downloads in Chrome;
    "Download the package for offline use" > "Download"
    "Required frameworks" > "Download"

  • When starting "Edge" the files download but they (.appx and .appxbundle) are all downloaded without any file extension, they are just "file".

  • Renaming the "Company Portal"-app to "<name>.appxbundle" and the dependencies as "<name>.appx" and then upload the app and its dependencies seem to work but later fail with a very weird error message, it complains about the extension after uploading all dependencies and trying to move forward (but when initially uploading the app itself it works fine);

The extension for the file is: "APPXBUNDLE File (.appxbundle)", I've masked the name of the downloaded file which seems to be GUID-string; what the error basically says is:
Fileextension for <myfile> is not present in the allowed extension list<-- One of these allowed extensions are ".appxbundle"
My file is named <myfile>.appxbundle and it is reported in Windows as a "APPXBUNDLE File (.appxbundle)"-file.
82468-prntscrn-company-portal-app-intune-290321.png
Any ideas?

Thanks!


mem-intune-generalmem-intune-application-management
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PaD-7009 avatar image
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PaD-7009 answered

You can use the same method you are using with Autopilot for AADJ machines to install CP automatically.
Question is why not are you using it?

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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered

@KarlWallin-3485 Thanks for posting in our Q&A.

For this issue, the type of the uploaded file seems correct. For the strange situation, it is suggested to open a case to check background information. It is free. The following link describes how to open a case, we can refer to it:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/get-support

Hope this issue will be solved as soon as possible.


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CloudViking86 avatar image
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CloudViking86 answered LuDaiMSFT-0289 commented

@PaD-7009 In regard that the Autopilot-method also works to deploy CP; I actually did not know what, I just assumed that since one method was named "...Autopilot provisioned devices" and our existing devices aren't provisioned by Autopilot that procedure wouldn't work, I'll check it out since connecting MSfB w. Intune seems to be a desired step.

@LuDaiMSFT-0289 What worked was:
Original name: <GUID-string>
^ No extension, downloaded simply as a "file" without any extension
First attempt: <GUID-string>.appxbundle
^ Generated the error I provided in the printscreen
Second attempt: <Name>.appxbundle
^ "Name" was "Package full name" available in the Microsoft Store when downloading the files

The dependencies did not need to be renamed other then I added ".appx" since they also were downloaded as the "file"-extension (without any extensions at all).

Weird.

Well since it works I'm happy although weird behavior with the extensions and being unable to download using Chrome, I've opened an issue here:
https://github.com/MicrosoftDocs/memdocs/issues/1462
to see if the team thinks the instructions need clarification or if this is indeed just something happening on my system.

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@KarlWallin-3485 Thanks for your response. Hope you can get help from github.

Thanks and have a nice day.

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