question

PaulBoehm-6878 avatar image
0 Votes"
PaulBoehm-6878 asked JohnKorchok answered

printing on a Mac

When I attempt to print my Word document on my Mac (21.5 inch) my Samsung printer spews out pages of garbled text. My printer prints emails without a problem. Any advice? Paul

office-for-mac-itpro
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @PaulBoehm-6878 ,
as your questions is not related to Azure Automation I changed the tag of your question from azure-automation to office-for-mac-itpro.


Kind regards
Andreas Baumgarten

0 Votes 0 ·
JohnKorchok avatar image
0 Votes"
JohnKorchok answered

If this is a problem that just started happening, there are many reports on answers.microsoft.com of printing problems with the most recent update of Word for Mac. The next update should be released in the second week of April, hopefully that will fix the issue.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

emilyhua-msft avatar image
0 Votes"
emilyhua-msft answered

@PaulBoehm-6878

Was it successful to print Word document before?
If yes, did you do any changes before this issue occurs? Such as update Mac OS.

Does this issue occur with all Word documents?
Please check whether files are garbled if you convert the documents to a PDF files.
Besides, please print these PDF files to have a check.

I also suggest you make sure the printer driver and Office for Mac are the latest version.
To update Office for Mac, you may refer to "Update Office for Mac automatically".


If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.