printing on a Mac

Paul Boehm 1 Reputation point
2021-03-29T18:03:21.703+00:00

When I attempt to print my Word document on my Mac (21.5 inch) my Samsung printer spews out pages of garbled text. My printer prints emails without a problem. Any advice? Paul

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emily Hua-MSFT 27,526 Reputation points
    2021-03-30T08:21:23.583+00:00

    @Paul Boehm

    Was it successful to print Word document before?
    If yes, did you do any changes before this issue occurs? Such as update Mac OS.

    Does this issue occur with all Word documents?
    Please check whether files are garbled if you convert the documents to a PDF files.
    Besides, please print these PDF files to have a check.

    I also suggest you make sure the printer driver and Office for Mac are the latest version.
    To update Office for Mac, you may refer to "Update Office for Mac automatically".


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