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DigiRoadsIndia-7577 asked NavtejSaini-MSFT commented

Azure free account got suspended before the 12 month free trial.

Recently I moved my website to azure. The Microsoft team told us that 12 months of the free trial will be provided to a new user upon hosting a website. So, we switched our website i.e. https://digiroads.in. But after a month of subscription, the azure team suspended our account saying that our free credits are expired and we have to upgrade now to avail the services. The site is giving error 522 i.e. connection timed out or hosting error. Can somebody state the reason behind this? If the company is not providing a free trial of 12 months then why they are advertising it and misleading us. Does anyone else is facing or had face such type of issue before?

azure-table-storage
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DigiRoadsIndia-7577 avatar image
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DigiRoadsIndia-7577 answered

let me see if this work. Will let you know soon.

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VaibhavChaudhari avatar image
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VaibhavChaudhari answered NavtejSaini-MSFT commented

Do I have to pay something after 30 days?

At the end of your first 30 days or after you spend your ₹14,500 credit (whichever comes first), you will only pay for what you use beyond the free monthly amounts of services. To keep getting free services after 30 days, move to pay-as-you-go pricing. If you do not move to pay as you go, you can not purchase Azure services beyond your ₹14,500 credit—and eventually your account and services will be disabled.

So you will have to upgrade subscription to pay-as-you-go and avail free services. Do monitor the cost daily and set up budget alerts.

See all the details give here - https://azure.microsoft.com/en-in/free/free-account-faq/


Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav



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The account is now showing active status but still the site is not working. it is showing error 522 same as before. i waited some time but same issue is there.

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NavtejSaini-MSFT avatar image NavtejSaini-MSFT DigiRoadsIndia-7577 ·

@DigiRoadsIndia-7577 This looks like an immediate request and this may not be the right forum for getting the resolution.

We will advise you to contact Azure Sales and work with them to get this resolved, Also here is the document which talks in the detail about the free account.

Regards
Navtej S


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