deleting web part giving an error

sns 9,226

while deleting web part coming up with error.
I see message it is locked out. but how doe we know by whom it is locked out?
I navigated list settings-->advanced settings--> but there is no manged file check in version option to see who locked it.

Please help me on deleting web part and who locked it.

attached respective ULS logs related to above correlation id
82712-logss.txt

Accepted answer

JoyZ 18,041 Reputation points

2021-03-31T07:51:20.843+00:00

Hi @sns ,

Open the subsite in SharePoint designer to find the default.aspx.

----------------------------------Update-----------------------------------------

If the default page has been locked or checked out, please check in or discard check out it:
Please sign in to rate this answer.
sns 9,226 Reputation points

2021-03-31T08:08:29.313+00:00

Hi Wang,

PFA shows subsite in designer. what should I do now?

JoyZ 18,041 Reputation points

2021-04-01T04:30:41.06+00:00

Hi @sns ,

Check if you could check in or Undo Check Out.

sns 9,226 Reputation points

2021-04-01T09:18:17.973+00:00

HI Wang,

Thank you very much. It worked
Please make last suggestion as answer so that I can mark it

JoyZ 18,041 Reputation points

2021-04-01T09:30:47.09+00:00

Hi @sns ,

I have converted the final answer into an answer.

I am glad to hear that this answer is helpful to you.
Sign in to comment

2 additional answers

JoyZ 18,041 Reputation points

2021-03-31T01:56:03.917+00:00

Hi @sns ,

From your screenshoot, the web part is a calendar list, in list, there is no Check in/Check out.

Please append ?contents=1 at the web part page url to check if you can delete the dedicated web part.

As a workaround, we could also close the web part in web part mainentance page:

If an Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
sns 9,226 Reputation points

2021-03-31T05:20:43.287+00:00

Hi Wang,

Shall I delete the below highlighted web part? I tried to close but while deleting web part ( from edit page) still giving same error

is there any harm by deleting it?

JoyZ 18,041 Reputation points

2021-03-31T05:39:04.233+00:00

Hi @sns ,

If you delete the web part, it will be completely removed from the page, no other harm.

If you close the web part, the web part will not be displayed on the page and will still exist in page maintenance, the value of "Open on Page" is "No".

Later, the closed web part could be added again from the "Closed web part" category.

sns 9,226 Reputation points

2021-03-31T05:42:09+00:00

Hi Wang,

I see open on page is OKAY opion but no NO option visible
and if I close also I am not able to delete the web part and still giving same error. and If I close it is visible on the page as well.
so how do we delete the web part now? as user want to delete it

JoyZ 18,041 Reputation points

2021-03-31T05:52:10.477+00:00

Hi @sns ,

Normally, if you close the web part, it will show NO, and it is not visible on the page.

Since there are some issues on the source list that prevent you deleting it, it is necessary to check what is wrong with the source list.

You could also backup the source list, delete the list first, then delete the web part in this page.

Steps on how to backup the list:

https://www.c-sharpcorner.com/UploadFile/5b1f04/backup-and-restore-lists-in-sharepoint-2013/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

sns 9,226 Reputation points

2021-03-31T05:56:10.963+00:00

Hi Wang,

it is not closed even I close based on below error message. That is why it is still showing on the page.
How to figure out who locked it and how to unlock it? and from where to unlock
Please suggest.
Sign in to comment
JoyZ 18,041 Reputation points

2021-03-31T06:21:03.097+00:00

Hi @sns ,

Sorry to confuse you!

I could reproduce your issue if the page has been checked out:

Please go to the page library which store the web part page, find the user who check out the page:

Then discard check out or check in the page, refresh the page, delete the web part again to comapre the result.
Please sign in to rate this answer.
sns 9,226 Reputation points

2021-03-31T06:35:14.31+00:00

Hi wang,

I navigated to site content, but not found site pages library nor page library

JoyZ 18,041 Reputation points

2021-03-31T06:52:35.653+00:00

Hi @sns ,

Check the page url to find where the page is stored.(in my environment is Site Pages library, not yours)

sns 9,226 Reputation points

2021-03-31T07:00:29.487+00:00

Hi Wang,

Thank you for continuous support.
I see as below, but seems not found which is needed . Please let me know how to figure out further

JoyZ 18,041 Reputation points

2021-03-31T07:07:58.817+00:00

Hi @sns ,

Whether the web part is on this page?

From your first post, the web part is on Engineering page.

sns 9,226 Reputation points

2021-03-31T07:11:16.287+00:00

Hi Wang,

yes. so how to go there look for locked file?

JoyZ 18,041 Reputation points

2021-03-31T07:29:51.82+00:00

Hi @sns ,

Whether the ERM is the subsite of Aizu-Fac site?

sns 9,226 Reputation points

2021-03-31T07:42:45.997+00:00

Hi Wang,
yes.
Sign in to comment