question

sns1 avatar image
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sns1 asked JulieWang-MSFT edited

deleting web part giving an error

while deleting web part coming up with error.
I see message it is locked out. but how doe we know by whom it is locked out?
I navigated list settings-->advanced settings--> but there is no manged file check in version option to see who locked it.

Please help me on deleting web part and who locked it.
82711-sc1.jpg82702-sc2.jpg

attached respective ULS logs related to above correlation id
82712-logss.txt


office-sharepoint-server-administration
sc1.jpg (124.3 KiB)
sc2.jpg (45.7 KiB)
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JulieWang-MSFT avatar image
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JulieWang-MSFT answered JulieWang-MSFT edited

Hi @sns1,

Open the subsite in SharePoint designer to find the default.aspx.

83223-image.png

----------------------------------Update-----------------------------------------

If the default page has been locked or checked out, please check in or discard check out it:

83617-image.png



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image.png (40.4 KiB)
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Hi Wang,

PFA shows subsite in designer. what should I do now?83224-ccc.jpg


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ccc.jpg (94.3 KiB)

Hi @sns1,

Check if you could check in or Undo Check Out.

83420-image.png


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sns1 avatar image sns1 JulieWang-MSFT ·

HI Wang,

Thank you very much. It worked
Please make last suggestion as answer so that I can mark it

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JulieWang-MSFT answered JulieWang-MSFT converted comment to answer

Hi @sns1,

From your screenshoot, the web part is a calendar list, in list, there is no Check in/Check out.

Please append ?contents=1 at the web part page url to check if you can delete the dedicated web part.

As a workaround, we could also close the web part in web part mainentance page:

83043-image.png


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Hi Wang,

Shall I delete the below highlighted web part? I tried to close but while deleting web part ( from edit page) still giving same error
83050-capture.jpg

is there any harm by deleting it?


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capture.jpg (68.6 KiB)

Hi @sns1,

If you delete the web part, it will be completely removed from the page, no other harm.

If you close the web part, the web part will not be displayed on the page and will still exist in page maintenance, the value of "Open on Page" is "No".

Later, the closed web part could be added again from the "Closed web part" category.

83095-image.png


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sns1 avatar image sns1 JulieWang-MSFT ·

Hi Wang,

I see open on page is OKAY opion but no NO option visible
and if I close also I am not able to delete the web part and still giving same error. and If I close it is visible on the page as well.
so how do we delete the web part now? as user want to delete it

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JulieWang-MSFT answered JulieWang-MSFT converted comment to answer

Hi @sns1,

Sorry to confuse you!

I could reproduce your issue if the page has been checked out:

![83132-image.png

Please go to the page library which store the web part page, find the user who check out the page:
83125-image.png

Then discard check out or check in the page, refresh the page, delete the web part again to comapre the result.


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Hi wang,

I navigated to site content, but not found site pages library nor page library
83070-siteapages.jpg


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siteapages.jpg (112.4 KiB)

Hi @sns1,

Check the page url to find where the page is stored.(in my environment is Site Pages library, not yours)

83106-image.png




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sns1 avatar image sns1 JulieWang-MSFT ·

Hi Wang,

Thank you for continuous support.
I see as below, but seems not found which is needed . Please let me know how to figure out further
83100-sitepages.jpg


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