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KellyBradford-9098 avatar image
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KellyBradford-9098 asked emizhang-msft answered

Microsoft office 2016 missing from my download list on licensing center

I have just logged onto the Microsoft licensing centre to download Microsoft 2016 onto a laptop, but it is missing (along with other product) from my 'downloads and keys' list. Can anyone help as to why it isnt there any longer?

office-itpro
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emizhang-msft avatar image
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emizhang-msft answered

Hi @KellyBradford-9098,
I suggest you try to contact Volume license center service: https://docs.microsoft.com/en-us/licensing/contact-us

Try to provide the license account and ask the statue of your license.

Try this method and let me know the result, I'm glad to help you.


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