I am hopeful you can help me.
I inherited my brothers computer and was able to renew the Office 360 and set my account up. However, since doing this, I can’t get back to my brothers account to archive pictures and estate documents. It is asking for his Microsoft Password for his email address of firstname.lastname@example.org. I have all of his other passwords but that one, and since I can’t get back in to his account, I can’t get to his email to retrieve any notices of a password change.
I don’t know what other people do about this type of situation, but I am hoping you can help. My Brothers name is Michael B. Phillips and he lived in Clayton, North Carolina.
Thanking you in advance for any help you can provide.