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wanglong-1746 avatar image
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wanglong-1746 asked RitaHu-MSFT commented

server2012 wsus Synchronization state failed。

The synchronization status of server2012r2 WSUS server failed, and the offline patch import also failed. The following are the failure logs and pictures. How to solve the problem? thanks.
83037-01.jpg


83092-%E9%94%99%E8%AF%AF.txt


83093-%E5%90%8C%E6%AD%A5%E5%A4%B1%E8%B4%A5.png



windows-server-update-serviceswindows-server-2012
01.jpg (79 B)
同步失败.png (82.4 KiB)
错误.txt (1.2 KiB)
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wanglong-1746 avatar image
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wanglong-1746 answered

error information: WebException: 基础连接已经关闭: 发送时发生错误。 ---> System.IO.IOException: 无法从传输连接中读取数据: 远程主机强迫关闭了一个现有的连接。。
在 System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
在 System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
在 Microsoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webRequest)
在 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
在 Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
在 Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
在 Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
在 Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
Microsoft.UpdateServices.ServerSync.Cat

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RitaHu-MSFT avatar image
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RitaHu-MSFT answered wanglong-1746 commented

Hello wanglong,

Thanks for your posting on Q&A.

It seems that the WSUS server fail to connect to Microsoft due to the TLS 1.2. Please try to install the KB4022720 on the WSUS Server first to enable the TLS 1.2 to see whether this issue will be resolved or not.

Reference picture:
83462-20.png

Here is related link for your reference:
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-server

Hope the above will be helpful.

Regards,
Rita


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20.png (37.6 KiB)
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Server 2016 has installed WSUS and can download the patch online synchronously. At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help. thank you.

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wanglong-1746 avatar image
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wanglong-1746 answered RitaHu-MSFT edited

Thank you for your reply. Due to the emergency time, the test was not available for the time being, and WSUS was reinstalled yesterday using server2016。

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Good to hear that you have solved this issue by yourself. Please feel free to post on this forum if you have any questions next time.

Regards,
Rita

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Server 2016 has installed WSUS and can download the patch online synchronously. At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help. thank you.

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At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help.
What is the meaning of the above? You tried to import updates manually on the windows server 2016 WSUS server but the updates failed to downlaod. Right??
Whether the error information is as the same as the windows server 2012 WSUS Server or not?

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wanglong-1746 answered wanglong-1746 commented

1.rebooted the WSUS Server . issue was not resolved.
2、my server2016 standard NET Framework version is 4.62 , is not 4.6 or hight 4.62.
3、 this link The following method is a bit complicated, my English level is limited. It's a little difficult for me.

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Please refer to this picture to add the registry values on the WSUS Server first. Note that back up your registry before taking any actions:
85050-9.png

Restart your WSUS server and confirm whether this issue will be resolve or not.

If not, please consider sharing the error information on the software distribution log.
Reference picture:
85091-10.png


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  1. add the registry values ,then reboot .this issue is not solve .

  2. The following is the modified value of the registry and the WSUS log file.




85250-regesiter.png






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wanglong-1746 avatar image
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wanglong-1746 answered RitaHu-MSFT commented

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I found a related link just for your reference:
https://social.technet.microsoft.com/Forums/lync/en-US/9b71aad9-8746-4e17-a137-6ffc19a3a987/wsus-clients-not-reporting-or-receiving-updates-error-code-80244008-amp-cookieexpired?forum=winserverwsus

Please help to confirm whether the disk space is full or not in your WSUS Server. The error messages in the software distribution log above are as the same as yours'.

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the disk space is not full . Disk C is 100g, and 85g is available. Disk e is 200g, and 197gb is available.

It should not be this reason that the download failed.

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I found a link which be released recently from Microsoft. It seems that the issue is more related with yours'.

I read this article and compare with the phenomenon in your environment. It seems that the issue is that the WSUS not enabled TLS 1.2. Please follow this article to troubleshoot.

Here is related screenshot in your environment for your reference:
85752-3.png


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