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MarekZlatnk-1914 avatar image
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MarekZlatnk-1914 asked pbarnett answered

Azure Information Protection on-premise Exchange with Azure RMS connector

Hi guys,

i have just quick question. We deployed ARMS connector into our enviroment for on-prem Exchange 2019 Enterprise servers. I did all steps by guide https://docs.microsoft.com/en-gb/azure/information-protection/configure-servers-rms-connector . Everyhing seems to be right configured, but i dont see my labels (from Compliance worskpace) in on-prem OWA. Is it correct behaviour? Is it even possible to see label from compliance portal? I see there default templates from Azure AIP Portal, but not my custom label form compliance workspace.
And second question. In my lab, i create few labels, one label is intend for internal communcation only. If i send email, with this label applied to user out of my organization, from some internal users sent protected email is look like:
83380-1.png


and sometimes look like simple plain text:
83408-2.png

Does anybody know, why is this happens?
Thank you all for your reply and tips.


azure-information-protection
1.png (15.2 KiB)
2.png (13.5 KiB)
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JamesTran-MSFT avatar image
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JamesTran-MSFT answered

@MarekZlatnk-1914
Thank you for your post and I apologize for the delayed response!

I don't see my labels (from Compliance workspace) in on-prem OWA. Is it correct behavior? Is it even possible to see label from compliance portal?

  • Based off our AIP documentation, you should be able to create and configure your labels, within the Office 365 Security & Compliance Center, Microsoft 365 security center, or Microsoft 365 compliance center portals.

Protected email format is different between users:

Since it's been a while since you initially posted, if you'd like to work with our support engineers on this, please let me know.
Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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pbarnett avatar image
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pbarnett answered

Hi there,

I am having the same problem as the OP with our Exchange 2019 servers only showing the default AIP labels rather than the custom MIP labels. Are there different CertificationServerRedirection/LicenseServerRedirection/EnterprisePublishing URLs to be entered into Exchange registry?


Thanks!

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