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WilkensonFrancois-8363 avatar image
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WilkensonFrancois-8363 asked AndreasBaumgarten answered

My Non-Azure Subscription Thwarts Request for Help

When I check to see if I have a subscription id here - https://ms.portal.azure.com/#blade/Microsoft_Azure_Billing/SubscriptionsBlade, I get an error as follows:

"Your account belongs to a directory that cannot be associated with an Azure subscription. Please sign in with a different account Click here to access the nearest support center."

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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered

Hi @WilkensonFrancois-8363 ,

the reason might be you signed in to an Azure Directory (Azure Tenant) that does not contain any subscription.
If your user is a member in different Azure directories (Azure Tenants) you could check the Azure Tenant you are signed in and switch the Azure Tenant:

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten



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