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MJ-4628 avatar image
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MJ-4628 asked ·

Created Website on IIS - This site can't be reached on client (windows 10) whereas Website is working fine on server (server 2016)

I have created a static webpage on IIS using windows server 2016 with the reference to this link- https://www.atlantic.net/hipaa-compliant-hosting/how-to-build-static-website-iis/#:~:text=Open%20Server%20Manager%2C%20and%20select,Information%20Services%20(IIS)%20Manager.&text=In%20the%20Connections%20pane%2C%20right,and%20then%20click%20Add%20Website.&text=In%20the%20Add%20Website%20dialog,in%20the%20Site%20name%20box.)

& i can able to open the webpage on my physical server without any issues - http:\\Mytestpage.com. (IIS Website port - 93)

When i tried the same URL on my windows 10 machines (DHCP), getting an error "This site can't be reached".


Note: Added Port 93 in firewall

IIS Website configuration:

Site Name : MyTestPage.com
Physical path: C:\mysite
Connect As : Application user (passs-through authentication)
Port:93
IP address: 192.168.1.7
Authentication: Anonymous Authentication : enabled (others are disabled)

Testing result:

On server : opened the URL http:\\MytestPage.com - Working
On client (DHCP) : opened the URL http:\\MytestPage.com - This site can't be reached error.


Please suggest.

windows-server-iis-generalwindows-server-iis-configurationwindows-server-iis-troubleshooting
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Your statements sound invalid, because that site binding won't allow "http:\\MytestPage.com" to work. https://docs.jexusmanager.com/tutorials/binding-diagnostics.html

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1 Answer

SamWu-MSFT avatar image
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SamWu-MSFT answered ·

Hi @MJ-4628

There are many reasons for this error, generally, this error message gets triggered due to the failure of the DNS lookup. Here, DNS is the network address that is responsible for translating the website name into its respective internet address. Some of the common reasons that you face this error message while visiting the website are:

  • Internet connection failure.

  • Misconfiguration of internet connection.

  • Misconfiguration of network settings.

  • The firewall might be preventing Google Chrome from loading the website.

You can try the following methods to solve the problem:

  • Clear browsing history, cookies, and cache.

  • Resetting settings of Browser.
    -Changing IPv4 DNS Address.

  • Restarting DNS Client.


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  • Prior connecting the IIS website, i have checked the internet connection. it is good.

  • Tried opening facebook.com, youtube.com, all looks good.
    Here is the server and client configuration:
    2016 server:
    IP: 192.168.1.7
    Subnet : 255.255.255.0
    Gateway - 192.168.1.1
    P.DNS : 8888
    S.DNS: 4444
    Enabled DHCP. connect client and server via un-managed switch.
    Windows 10 client (DHCP):
    Iconfig : 192.168.1.201
    subnet:255.255.255.0
    Default Gateway: 192.168.1.7


    IIS website port number : 93. created inbound role for this port on both client and server.

You can try the following methods to solve the problem:

Clear browsing history, cookies, and cache.

Resetting settings of Browser. - Deleted all history -> closed the chrome and reopened -> no luck.
-Changing IPv4 DNS Address. -> Haven't tried .Pl let me know the steps.

Restarting DNS Client. - Restarted DNS client service. no luck

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When i use the IP address instead of name - 192.168.1.7:93 - showing as "Not found - HTTP error 404. The requested resource is not found"

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@MJ-4628 Are you trying to add a new website on local machine? Are you sure it's pointing to the right directory where your website stores?can you give us a screenshot of your IIS binding, we can check further.

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