question

AndrewWeare-1268 avatar image
AndrewWeare-1268 asked ·

When trying to create a WVD host pool i get an error message that states ErrorLoadingExtensionAndDefinition as the error reason

When I try to add a new host pool VIA the portal I get an error message that states " ErrorLoadingExtensionAndDefinition" as the error reason. This happens from all browsers. I have cleared my cookies and have used private windows. This is also happening on my work computer along with my mobile devices. The only time i am able to access this page is when i am connected to my works VPN, however this is not my work environment. It is my personal tenant. I have no conditional access policies in place and I am access azure with a Global Admin who is also an owner on the subscription. I have uploaded a screen shot of the error message for reference

9831-azureerror.png


windows-virtual-desktop
azureerror.png (42.9 KiB)
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JoeMorabito-3274 avatar image
JoeMorabito-3274 answered ·

Having the same issue...

Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

BrjeCarlssonAdminAccount-6205 avatar image
BrjeCarlssonAdminAccount-6205 answered ·

Same issue also when trying to create workspace

Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JoeMorabito-3274 avatar image
JoeMorabito-3274 answered ·

On my other computer using latest Edge, I no longer had this issue...

Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

mb-6802 avatar image
mb-6802 answered ·

Same issue also when trying to create a new host pool...
Also with latest version from Edge

Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

karishmatiwari-msft avatar image
karishmatiwari-msft answered ·

Hi all,

Apologize for the inconvenience caused due to this.
This was a known issue that occurred between Between 06:12 UTC on 09 Jun and 16:00 UTC on 12 Jun 2020. This issue is fixed now.
All customers who were affected by this were sent this communication as part of service alerts in Azure portal.

If you are still seeing this issue, let us know and we can help further investigate on this.

Stay informed about Azure service issues by creating custom service health alerts: https://aka.ms/ash-videos for video tutorials and https://aka.ms/ash-alerts for how-to documentation.


Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.