Hi
I need to receive an encrypted file from a third party supplier. I purchased a Certificate from DigiCert and installed into Outlook with DigiCert support help. We are using Office 365 but this setup is only required for one user who always receives the encrypted file
The organisation sent me an email that had a Yellow Triangle with a RED exclamation mark at signature. I clicked on this and selected to trust. The Email now shows a Red rosette and when i expand the message the security properties window shows all show green ticks.
I replied to this message using SIGN option in Outlook.
I was then sent an email with the encrypted file as an attachment but i am unable to open this.
When i try to open this email i get a window saying "..........Your Digital ID name cannot be found by the underlying security system"
Can anyone help to resolve this issue
Thanks
john

