question

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zhiqingzhou-0982 asked SharonZhao-MSFT commented

Teams join from mobile initially

Not sure if anyone has experienced same issue like me.
1. I joined a meeting from PC, then see join button on my mobile, and join from phone same time, no issues.
2. without join a meeting from PC first, trying to join from moblie, don't see the join the button on mobile. Problem
3. without start a meeting from PC, however, I can start a meeting from mobile app, no issues

btw, mobile is iphone



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1 Answer

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SharonZhao-MSFT answered SharonZhao-MSFT commented

@zhiqingzhou-0982,

In general, user could view all the scheduled meetings in Calendar tab as below. There are two ways to join Teams meeting. One is to click Join button in calendar tab, another is to click Join button in the prompting message “Want to join on this device”.
85039-image.png

I tested in iPhone 12, version 14.4.2. It works with no problem. Please make sure your Teams client and IOS version are the latest version.

If the suggestions don’t work for your situation, I want to confirm the following questions with you:

Does anyone else have the same problem?

Does this problem persist all the time or what changes do you do before happened?


If the response is helpful, please click "Accept Answer" and upvote it.

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Hello Sharon, thanks for replying.
1. if I join from calendar, it creates new meeting, not joining the meeting other team members are attending.
2. yes, it is latest ios version
3. other team members with non apple phone are ok. only two iphones has the problem. PCs are always ok.
4. The problem happens most of the time, occassionly worked some time.
5. No changes


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@zhiqingzhou-0982,
It recommends you uninstall and reinstall Teams to check if it will be fixed.

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@zhiqingzhou-0982,
Do you have any update on this thread now?

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@zhiqingzhou-0982,
If you have any further question on this thread, please feel free to drop us a note.
Have a nice day!

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