question

BoopathiSubramaniam-6294 avatar image
0 Votes"
BoopathiSubramaniam-6294 asked emizhang-msft commented

Choose Save do not save in actual path. Instead it prompts to save in different folder

Hi,

  1. One of the user is trying to save the file in One Drive

  2. User Select Save and it prompts different path to save the file

  3. Refer the below screenshot
    84809-capture.jpg



Please help how to avoid the Save location prompt again

windows-10-generaloffice-onedrive-client-itpro
capture.jpg (96.4 KiB)
· 4
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Does it happens for all Microsoft Office files?
Is user able to login on OneDrive web using the same account?
Ask the user to sign out and sign in to OneDrive.

0 Votes 0 ·

Hello Reza Ameri,

  1. It happens in Excel and checked. Did not check in other apps

  2. Not tested by logging into OneDrive Web

  3. Unlinked Computer from OneDrive and Linked again.

Issue remains

0 Votes 0 ·
Reza-Ameri avatar image Reza-Ameri BoopathiSubramaniam-6294 ·

Just for test try login with OneDrive on web and also try other applications and see if the problem persist?

0 Votes 0 ·
Show more comments
BoopathiSubramaniam-6294 avatar image
1 Vote"
BoopathiSubramaniam-6294 answered emizhang-msft commented

I have renamed user profile. Deleted relevant registry key from ProfileList. It issue solved the issue.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @BoopathiSubramaniam-6294,
Thanks for sharing solution here, I suggest you click "Accept Answer". Other partners who read the forums with the same issue can get more information from the correct result.

Thank you.

0 Votes 0 ·
emizhang-msft avatar image
1 Vote"
emizhang-msft answered emizhang-msft converted comment to answer

Hi @BoopathiSubramaniam-6294,
Did you use OneDrive personal or business?
Where did you open the file?
Can you open file from OneDrive directly?
I suggest you try this method, open Excel- File- Options- Save- uncheck Save to Computer by default:
85146-347.png

Try to provide more information and I'm glad to help you.


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.





347.png (38.3 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.