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CliffordFernando-0191 asked JadeLiang-MSFT action

Calendar Peek View isnt displaying the events, but it shows though in the Calendar view

I am unable to see the events under the Calendar Peek View, but however the same shows when i open the calendar. I have two profiles configured on my outlook, an official account thats on a POP/SMTP and a personal one which uses the microsoft exchange and the default profile that i have chosen is my official account. I have tried switching the default account, tried repairing the profile, tried closing my outlook n number of times and re-opening, but nothing seems to be working.

Could someone please guide me to have this fixed. Thanks much.

office-outlook-itpro
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Hi @CliffordFernando-0191,
Considering your issue may be more related to Outlook, in order to resolve it better, I modified your tag to Outlook, thanks for your understanding.

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JadeLiang-MSFT answered CliffordFernando-0191 commented

Hi @CliffordFernando-0191,

I have two profiles configured on my outlook, an official account thats on a POP/SMTP and a personal one which uses the microsoft exchange and the default profile that i have chosen is my official account.

As I know, different Outlook profiles couldn't affect the events displayed in calendar peek view, so please first confirm if you actually configured your 2 accounts in an Outlook profile like below(we could find 2 accounts in File>Account settings>Account settings)
85500-snipaste-2021-04-08-11-05-33.jpg

If so, based on my research and test, the calendar peek view could only display these events in your default data file, and we could switch the default data file to display the events that you need(File>Account settings>Account settings>Data file>choose the data file>set as default).
85479-snipaste-2021-04-08-11-17-36.jpg
85504-snipaste-2021-04-08-11-00-33.jpg


Update:

As the screenshot below, I have set the pop account's data file as the default data file, so only the event "test aa" and "test bb" in Calendar 1 could be displayed in peek view, and these events/meetings in calendar 2 "test jade"(which is created as a sub calendar under the default calendar) and in calendar 3 (which is the dafault calendar of my another exchange account) couldn't be displayed in peek view. So it's suggested to check/uncheck the box before the calendar name to check what calendar these not displaying events belong to.

Also, it's worthy mentioned that the peek view could only display the events in this week, which causes the event "test cc" also couldn't be displayed in peek view now, so it's also suggested to check if your events are in this week.
89459-snipaste-2021-04-20-17-57-06.jpg

If that's not your case or you still need further assistance, please feel free to post back.


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Hi @CliffordFernando-0191,
Does this issue have any updates? If it has been resolved, please click "Accept as answer" to mark useful post or share your solution, your action would benefit others who have similar issues. If you have any questions or need further assistance, please feel free to post back. Thanks!

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Hi,

Its exactly as you have shared above. My Official account is on the POP/SMTP and my Personal one on the Mircosoft Exchange and i have set my personal account as the default one ... I even tried switching it to my official account .. yet, i am still unable to see my calendar meetings under the peek view, while am able to see in my calendar.

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Hi @CliffordFernando-0191 ,
Thanks for your update, in order to further confirm your issue, whether all events in your personal and official account cannot be displayed in to-do bar normally?
If you could find the events in one of calendar and just couldn't find those in another calendar, as I mentioned above, the to-do bar could only display the events on the default calendar in your default data file. so it's normal.
If you actually couldn't find all events in your every calendar, or after you set the official account's data file as the default data file, but the events in your default calendar on official account still couldn't display normally, the issue may be related to your client, in this case, in order to avoid the interference, we could try to create a new Outlook profile to check if the issue has any difference.

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