Hi,
We have been running our own private Exchange server (Hosted at Rackspace) since Exchange 2003. Recently management has been seriously considering moving the company (500+ users) over to a fully managed solution, like Office 365. Reasons include better spam control and eliminating the headaches of updating and patching servers.
I'm looking for opinions and pros/cons for those who might have done this.
My own personal and partial list of pros/cons
Pros:
No more software updates and patches to worry about.
Better spam control presumably
No weekend/holiday calls (I'm the Admin)
Cons:
Having to deal with phone techs that may or may not be qualified to solve your problems.
Takes longer to solve problems going through hosts ticketing/tier system.
Your a bigger target. Hackers want to crack very large targets. Right now they pretty much leave us alone.
More expensive - at the mercy of price fluctuations.
Once your with them, your probably with them for a long time
Thanks for your opinions.
Mike