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PaulMesser-9276 avatar image
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PaulMesser-9276 asked JadeLiang-MSFT commented

Access to users mailbox after MFA is enabled

Hi, I'm in the process of deploying MFA on our Office 365 tenant.
We have some users where their bosses / others need access to their mailboxes.

Can anyone advise if this will still be possible once MFA is enabled on the users account?
Is there a way around this ?

kind regards,

Paul.

office-outlook-itpro
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michev avatar image
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michev answered

Yes, it will still be possible, as they are authenticating with their own credentials even when accessing another mailbox as delegate.

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JadeLiang-MSFT avatar image
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JadeLiang-MSFT answered JadeLiang-MSFT commented

Hi @PaulMesser-9276,

Can anyone advise if this will still be possible once MFA is enabled on the users account?

As I know, MFA would only work when we log in our mailbox with password, and we need to verify our account with other methods there. But we still could access to user mailbox with delegate setting , it only requires the user to assign the permission to others in Outlook, and others don't need to type user's password or other verification information, so MFA wouldn't affect it.

If you need more information about delegate setting in Outlook, please refer to these articles :

Hope that would be helpful to you.


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