Hi All,
I have a project requirement where in we need to integrate SCSM ITSM (ticketing) tool (Self Service Portal) with ServiceNow. We plan to integrate Incident Module and Service Request Module initially.
We planned to use System Center Orchestrator connection using Runbooks and REST web services. This is going to be a bidirectional integraion.
ServiceNow team has shared a endpoint URL to the SCSM for the communication.
Please help me out to get the SCSM endpoint URL, so that i can share with the ServiceNow to send me the messages.
Appreciate your help!
Thanks,
Jansi