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JackGorman-1754 avatar image
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JackGorman-1754 asked SebastianStelter-8270 answered

Configuring a Teams Room Console

Hello all,

I have been trying to configure one of my organisations Surface Pro's as a Teams Room device, following this documentation

I understand you need to create a USB boot device, so I found a 32gb memory stick and ran the Powershell script as described in the documentation.

However, I run into an error which says "Your Windows Installation media is version 10.0.18362.778. Your SRSv2 kit requires version 10.0.18362.418.

I was trying to use the most recent Windows 10 Enterprise ISO from Microsoft Volume Licensing (20H2), which I understand is newer.

So, I logged into Microsoft volume licensing and there are about 17 different ISOs for Windows 10 Enterprise - but I don't understand which one I need.

In the documentation it just says you need "A specific version of Windows 10 is required, and this version is only available to volume licensing customers. You can get a copy from the Volume Licensing Service Cente", but it doesn't' specify the name and the versions are not listed on MVL.

I have tried several older Windows 10 ISO's but I get the same error on all of them, so I am unable to create the Teams Room boot device.

Can anyone advise me where I'm going wrong please?


office-teams-windows-itpro
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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JackGorman-1754 commented

@JackGorman-1754

It needs to install the KB4517389 to reach to version 10.0.18362.418. The download link is:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4517389.

For more details, you can refer to:

https://support.microsoft.com/en-us/topic/october-8-2019-kb4517389-os-build-18362-418-5dbbc9f6-e802-59ab-9018-8dc9014c3033


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Hi Jimmy, thanks for your reply.

Just to clarify, do I need to install this version of Windows and then run the CreateSRSMedia script?

If so, what is the point of creating the Boot device using the CreateSrsMedia script?

I am very confused, in the guide it says I need to download a specific ISO from Microsoft Volume Licensing, but there are 17 different versions.

86759-windows-10.jpg


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@JackGorman-1754

Due to lacking the Teams Room system environment, we cannot do the same test in our environment. But
we recommend you follow the official document to install Win 10 and run the CreateSRSMedia script.

In addition, could you check these version's description to find if they are some information related to Teams Room console?

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@JackGorman-1754

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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Olivier76-1652 avatar image
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Olivier76-1652 answered

JFYI
Version 200H2 2020-10-20 is Under validation, and Not supported yet

Try 19.09

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SebastianStelter-8270 avatar image
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SebastianStelter-8270 answered

Did you find a solution for this problem? I'm in the same situation and can't create the installation media even with a Windows 10 Enterprise LTSC ISO from the VLSC.

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