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PatrickBethke-5182 asked JimmyYang-MSFT answered

Microsoft Phone System & Calling Plan (multiple countries)

Hello,

we are a small company located in Berlin Germany. We are currently looking to setup Microsoft Phonesystem + international calling plans for some of our employees. We tested this from our berlin office and we were happy with the results. However while setting this up for more of our employees we ran into a problem (?). Two of said employees are currently located in the Czech Republic (Prague). Both Germany and the Czech republic are on the list of supported countries for Microsoft Phonesystems.
How do we go about setting up numbers and calling plans for the employees in the czech republic?
We were not able to find a way yet, except to setup numbers that are attributed to our Berlin offices that would belong to Berlin phonenumbers that presumably would then be routed through Berlin which can't be the correct way of doing that.

If this is not the right forum to ask about this i would already be happy if you could point me in the right direction.
Thank you in advance for your help
Patrick

office-teams-windows-itpro
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1 Answer

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JimmyYang-MSFT answered

Hi @PatrickBethke-5182

Czech Republic is not available to purchase calling plans, it recommends you using Phone system Direct Routing . For more details about it, you can refer to:

https://docs.microsoft.com/en-us/microsoftteams/country-and-region-availability-for-audio-conferencing-and-calling-plans/availability-in-the-czech-republic#calling-plans


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