question

MarcoAurelio-7481 avatar image
0 Votes"
MarcoAurelio-7481 asked ·

Remover atualizações de segurança

Boa tarde

Após as atualizações kb4560366 e kb4557957 meu spooler de impressão para quando mando imprimir na HP Designjet 510 24in Printer.

A impressora já está com o driver mais recente encontrado no site da HP.

Como faço para desinstalar esses updates?

Tentei pelo comando "wusa /uninstall /kb:4560366" e "wusa /uninstall /kb:4557957" e também pelo Adicionar ou remover programas, updates.

Sem sucesso.

Vai ter alguma correção quanto a essa incompatibilidade com essa impressora?

Nas outras impressoras está tudo normal, o problema é somente com esse modelo citado acima.



Att.

Marco Aurélio

not-supported
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

DSPatrick avatar image
0 Votes"
DSPatrick answered ·

Windows hardware is not currently supported here on QnA. They're actively answering question in dedicated forums here.


https://social.technet.microsoft.com/Forums/pt-BR/home?forum=win10itprogeneralPT

https://answers.microsoft.com/pt-br/windows/forum/windows_10-hardware



--please don't forget to Accept as answer if the reply is helpful--


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.



·
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.