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GarethBuchanan-2007 avatar image
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GarethBuchanan-2007 asked emizhang-msft commented

PowerPoint and the Wacom Cintiq

I recently purchased a Wacom Cintiq 16, and whilst PowerPoint does recognise the pen (I can use it to create free hand shapes(, i cannot use the pen function. I can select it, however the nothing appears on the screen. It does however work when in presentation mode.

Any ideas?

office-powerpoint-itpro
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Hi @GarethBuchanan-2007,
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emizhang-msft answered

Hi @GarethBuchanan-2007,
What version of Office did you use?
As far as I know, PowerPoint need to enable ink feature, please refer to these support articles:

https://support.microsoft.com/en-us/topic/draw-and-write-with-ink-in-office-6d76c674-7f4b-414d-b67f-b3ffef6ccf53
https://kb.uwplatt.edu/page.php?id=63146
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

If you're using correct version of Office, try to install the latest update for Office and check the result.
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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