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bennywong-0956 asked bennywong-0956 commented

Failed to register Integration Runtime (self-hosted). The Authentication Key is invalid or empty.

I am creating a self hosted integration runtime. There is error in registration after installed the IR on Window.
86590-screenshot-2021-04-12-at-111030-am.png



The authentication is just copied from portal and paste on it. But, the warning says the key is invalid or empty. How can I solve it?

azure-data-factory
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Hello @bennywong-0956 ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet .In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, will respond back with the more details and we will try to help .
Thanks
Himanshu

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Hello @bennywong-0956 ,

We haven’t heard from you on the last response yet and was just checking back to see if you have a resolution yet .In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, will respond back with the more details and we will try to help .
Thanks
Himanshu

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Hello Himanshu,

Sorry for my late reply. I tried to use a paid account to register again, it successes finally. And success to use the data factory with the self-hosted IR.
Many thanks for your help.

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1 Answer

HimanshuSinha-MSFT avatar image
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HimanshuSinha-MSFT answered

Hello @bennywong-0956 ,

Thanks for the ask and using the Microsoft Q&A platform .

Can you please look into the logs and see for more elaborate errors ? If you see any errors like “Could not establish trust relationship for the SSL/TLS secure channel…” , please go through the below docs and see if that helps .
https://docs.microsoft.com/en-us/azure/data-factory/self-hosted-integration-runtime-troubleshoot-guide#couldnt-establish-a-trust-relationship-for-the-ssltls-secure-channel

You can also look into this .
https://docs.microsoft.com/en-us/azure/data-factory/self-hosted-integration-runtime-troubleshoot-guide#self-hosted-integration-runtime-cant-connect-to-the-cloud-service

Please do let us know how it goes . In case if you are still facing the issue , please drop an email to azcommunity@microsoft.com with the below details and we will
try to help further on this .
Subscription ID:
Subject : Attn Himanshu

Thanks
Himanshu
Please do consider to click on "Accept Answer" and "Up-vote" on the post that helps you, as it can be beneficial to other community members

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