question

SultanSheikh-5272 avatar image
0 Votes"
SultanSheikh-5272 asked LucasLiu-MSFT commented

Facing issue with authentication in Exchange Hybrid Wizard sign in page not loading

We are facing an issue with a new Exchange hybrid deployment. The wizard unfortunately fails to open the Exchange Online sign-in page. I tried and I was able to sign in from a browser but getting a warning then a blank page when using the Hybrid Wizard.

87227-image.png


office-exchange-hybrid-itpro
image.png (17.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

LucasLiu-MSFT avatar image
0 Votes"
LucasLiu-MSFT answered LucasLiu-MSFT commented

Hi @SultanSheikh-5272 ,
Since you can log in normally in the browser, this means that your account is no problem. And based on my research on the error report, this seems to be a related error about browser settings.
If you click "Yes", what error will be displayed afterwards?

1.Please make sure that your browser is upgrade to the lastest version.

2.Please make sure that the firewall or antivirus software in your computer will not block the communication.

3.Please try to the following the steps, then run the HCW again:
1)On the Tools menu, click Internet Options.
2)On the Advanced tab, click to clear the "Display a notification about every script error" box, and then click OK.
For more information: How to troubleshoot script errors in Internet Explorer

In addition, are there any related error logs in the Event Viewer? If so, please sharing with us, but pay attention to covering personal information.



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @SultanSheikh-5272 ,
I am writing here to confirm with you how thing going now?



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


0 Votes 0 ·

Hi @SultanSheikh-5272 ,
It's long time no receive your reply, please feel free to let me know if you need further help.
If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer. Your action would be helpful to other users who encounter the same issue and read this thread.

Thanks for your understanding.



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


0 Votes 0 ·