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16164842 avatar image
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16164842 asked DSPatrick answered

Can anyone help me with this?

Log Name: Application
Source: Application Hang
Date: 4/13/2021 10:45:49 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Ernestas-PC
Description:
The program RobloxPlayerBeta.exe version 0.473.1.27345 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: d20
Start Time: 01d73038d9bd58eb
Termination Time: 34
Application Path: C:\Program Files (x86)\Roblox\Versions\version-f261f9133b14457b\RobloxPlayerBeta.exe
Report Id: 4fe24e30-ed63-47e0-8558-e7acddae5e4e
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-13T07:45:49.5017403Z" />
<EventRecordID>6643</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Ernestas-PC</Computer>
<Security />
</System>
<EventData>
<Data>RobloxPlayerBeta.exe</Data>
<Data>0.473.1.27345</Data>
<Data>d20</Data>
<Data>01d73038d9bd58eb</Data>
<Data>34</Data>
<Data>C:\Program Files (x86)\Roblox\Versions\version-f261f9133b14457b\RobloxPlayerBeta.exe</Data>
<Data>4fe24e30-ed63-47e0-8558-e7acddae5e4e</Data>
<Data>
</Data>
<Data>
</Data>
<Data>Unknown</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

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Using the security and maintenanace i found this Source
Windows

Summary
Hardware error

Date
‎4/‎13/‎2021 10:45 AM

Status
Report sent

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff8a83732d6010
Parameter 2: fffff807814450d0
Parameter 3: 0
Parameter 4: d20
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7_DX10_BBHANG
Server information: d34f61ff-2177-4891-a871-02668a96db81





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1 Answer

DSPatrick avatar image
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DSPatrick answered

Windows Gaming is not currently supported here on QnA. They're actively answering question in dedicated forums here.
https://answers.microsoft.com/en-us/windows/forum/gaming

--please don't forget to Accept as answer if the reply is helpful--


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