Remote Web Access An error occurred while setting up your domain name

Phil 1 Reputation point
2021-04-13T12:20:06.21+00:00

Remote Web Access An error occurred while setting up your domain name

I am running Windows Server 2016 Essentials I have been running this server for six months and this Saturday I just reboot the server and since then remote web access would not work. I format the server and start from scratch and I factory reset the router on Sunday create port forwarding 443, 80 and set everything back up, but remote web access will not work and is not a server issue. I have been in the form room and seen other people have the same problem plus I am running at the ideas and I do not know how to fix this issue.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Carl Fan 6,836 Reputation points
    2021-04-14T09:37:31.76+00:00

    Hi,
    Do you mean that after opening Domain Name Setup Wizard, we could not type Remote Web Access as domain name?
    Have you met some error message? According to your description, it seems that you setup RemoteWeb Access met the issue just like the link below:
    https://learn.microsoft.com/en-us/answers/questions/51764/remotewebaccesscom-domains-are-not-responding.html?page=1&pageSize=10&sort=oldest
    Please update your system to the latest OS build version.
    Also I consider that the steps below may helpful to you.
    Manage Remote Web Access in Windows Server Essentials
    https://learn.microsoft.com/en-us/windows-server-essentials/manage/manage-remote-web-access-in-windows-server-essentials
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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  2. MilkDawg 1 Reputation point
    2021-10-21T14:33:56.243+00:00

    Are people still having this issue?

    I have two 2016 Essentials servers at two different locations and when I try to change/update the anywhere access domain name in the wizard, it fails and I get the following in the log files.

    [9200] 211021.152111.4868: DomainConfigWizard: Try to get live account name from https://directory.services.live.com/profile/profile.asmx ...
    [9200] 211021.152111.5489: DomainConfigWizard: Failed to get live account name from live profile service
    [9200] 211021.152111.5489: DomainConfigWizard: Try to get live account name from https://directory.services.live.com/profile/profile.asmx ...
    [9200] 211021.152111.5519: DomainConfigWizard: Failed to get live account name from live profile service
    [9200] 211021.152111.5519: DomainConfigWizard: Try to get live account name from https://directory.services.live.com/profile/profile.asmx ...
    [9200] 211021.152111.5538: DomainConfigWizard: Failed to get live account name from live profile service
    [9200] 211021.152111.5538: DomainConfigWizard: Get live account name failed
    [9200] 211021.152111.5608: DomainConfigWizard: SetCredentialsCompleted, Result:True
    [10356] 211021.152111.7269: DomainManagerObjectModel: Calling KeepAlive for instanceID=2
    [10356] 211021.152111.7269: DomainManagerObjectModel: KeepAlive succeeded for instanceID=2
    [10908] 211021.152112.0249: DomainManagerObjectModel: InvokeAsync: action resulted in exception: System.ServiceModel.FaultException`1[Microsoft.WindowsServerSolutions.RemoteAccess.Domains.DomainManagerFault]: The creator of this fault did not specify a Reason. (Fault Detail is equal to DomainManagerFault:[Reason:CommunicationFailure, Message:GetUserDomainNames failed, Detail:An error occurred while making the HTTP request to https://dyndns.domains.live.com/service/livedyndns.asmx. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server. ]).
    [10908] 211021.152112.0249: DomainManagerObjectModel: InvokeAsync: handling exception by transferring to eventArgs
    [9200] 211021.152112.0249: DomainConfigWizard: OnSiginDomainServiceCompleted
    [9200] 211021.152112.0259: DomainConfigWizard: FailReason from Domain Manager Object Model operations: CommunicationFailure
    [9200] 211021.152112.0269: DomainConfigWizard: Signout from live.
    [9200] 211021.152112.0499: DomainConfigWizard: Signin dialog result is Abort
    [9200] 211021.152112.0499: DomainConfigWizard: Error occurred in Domain Manager Object Model operations: Microsoft.WindowsServerSolutions.RemoteAccess.Domains.DomainException: DomainManagerFault:[Reason:CommunicationFailure, Message:Live Domain Signin failed, Detail:Unexpected error when signin Live service ]
    [9200] 211021.152112.0499: DomainConfigWizard: FailReason from Domain Manager operations: CommunicationFailure