question

Noleen-6902 avatar image
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Noleen-6902 asked azure-cxp-api edited

Microsoft VPN Connection

Please can someone assist, I'm setting up a Microsoft VPN connection and I'm getting the following error - The remote connection was not made because the attempted VPN Tunnels failed. The VPN server might be unreachable. If this connection is attempting to use a L2TP/IPsec tunnel, the security parameters required for IPsec negotiation might not be configured.

I'm not using L2TP I'm using Point to Point tunneling.

azure-vpn-gateway
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Hello @Noleen-6902 ,

If I understand correctly, you are using Azure VPN gateway to setup point to site VPN connection and while connecting to VPN on the client, you are receiving the above mentioned error, is that correct?

May I know what is the authentication type and protocols used in the VPN gateway?

Thanks,
Gita

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Good Day Giarani,
No there was no option available for me to select. I'm using Microsoft VPN and that is the error I'm getting.
I'm setting up as PPTP.
What other information will you require.

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@Noleen-6902 , could you please share a screenshot of the error along with the Microsoft VPN client that you are using?

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GitaraniSharmaMSFT-4262 avatar image
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GitaraniSharmaMSFT-4262 answered

Hello @Noleen-6902 ,

Thank you for providing the screenshots.

Looks like you are using Mikrotik router and not Azure VPN gateway.
You have tagged Azure VPN gateway for this question but it doesn't seem to be related.
Microsoft Q&A supported products are listed over here (more to be added later on).

From what I understand you are looking for help with regards to setting up VPN on Windows 10 client with Mikrotik router. You may refer the below links for more information:
https://forum.mikrotik.com/viewtopic.php?t=101292
https://www.lifeonnetwork.com/windows/vpn-connection-issue-in-windows-10/

Or you may reach out to Mikrotik support for further assistance:
https://mikrotik.com/support


Please don’t forget to "Accept the answer" wherever the information provided helps you, this can be beneficial to other community members.


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Noleen-6902 avatar image
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Noleen-6902 answered

88209-error.png88210-vpn-client.png



Good Day, I hope this helps. I'm still new at this and not sure if this is correct. Thank you


error.png (13.8 KiB)
vpn-client.png (107.4 KiB)
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