question

DuboseMicheleADIT-6155 avatar image
0 Votes"
DuboseMicheleADIT-6155 asked DuboseMicheleADIT-6155 answered

'Find an item' search on SharePoint List not showing latest entries

Hello,

I have a SharePoint 2016 farm and in my List, there are 4800 items. When I type a keyword in the 'Find an item' search box, the results displayed are for older entries. For example, I have data from year 2021 to year 2018. The results will not display any entries created in year 2021. There's an incremental crawl processed daily. Under Site Settings> Search and Offline Availability, the Allow this site to appear in search results is checked to Yes. Under List Settings>Advanced Settings, under the Search section, Allow items from this list to appear in search results is checked to Yes. Also, in the Advanced Settings, I've clicked the Reindex List button. That did not fix the issue. What could be the cause of this issue?

office-sharepoint-server-search-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DuboseMicheleADIT-6155 avatar image
0 Votes"
DuboseMicheleADIT-6155 answered

I've submitted a ticket to Microsoft Support. From checking the ULS logs, I found this error: Sending HTTP response 500 for HTTP request POST to "myurl".sitedata.asmx. The issue was that I had two Search Service Applications in which one was set by default and the only one used. It was believed that there may have been some conflict of how the sitedata.asmx web service was processing both Search Service Applications. As a result, I'd deleted the Search Service Application that was not used then ran a full crawl. This seemed to solve the issue.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

EmilyDu-MSFT avatar image
0 Votes"
EmilyDu-MSFT answered EmilyDu-MSFT commented

@DuboseMicheleADIT-6155

Whether all items created in 2021 are not searchable?

Could you search these items in site search or search center?

Go to central administration -> Manage service applications -> Search Service Application -> Crawl Log -> URL View -> Check whether items created in 2021 are exist. If items are not exist, it’s recommended that you perform a full crawl during off hours.


If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.




· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@EmilyDu-MSFT ,

By going to Central Administration-> Manage service applications -> Search Service Application -> Crawl Log -> URL View ->Typing in the site list URL, I've found that the last successful crawl was in 2020. There's one error displayed in the crawl log for 2021 for the site list which is "the SharePoint item being crawled returned an error when requesting data from the web service. ( Error from SharePoint site: Unknown exception Client found response content type of '', but expected 'text/xml'. The request failed with the error message: -- Unexpected end of file. --. )" What does this mean and will a full crawl fix this?

0 Votes 0 ·

@EmilyDu-MSFT,

I ran the full crawl and the search service application is giving me the following error:
The SharePoint item being crawled returned an error when requesting data from the web service

There are many items where this error is being shown. Also, by going to the Crawl Log -> URL View, typing in site list URL, the same error displays.

How can I solve this issue?

0 Votes 0 ·
EmilyDu-MSFT avatar image EmilyDu-MSFT DuboseMicheleADIT-6155 ·

@DuboseMicheleADIT-6155

Whether you set alternate access mappings?

In the search administration page, is there any error message on it?

0 Votes 0 ·