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JulietLLee-8517 avatar image
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JulietLLee-8517 asked NikithaMSFT-0176 edited

How long it will be until a better version of the call record web-hook API is released?

Currently it can take up to 3 hours for web hook to deliver and we're looking for something more instantaneous. Thank you!

office-teams-app-dev
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About Which API You are referring to? Could you please explain your scenario in more detail?

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I am looking for changes to all callrecords by subscribing to: /communications/callRecords with change notifications - this document: https://docs.microsoft.com/en-us/graph/api/resources/webhooks?view=graph-rest-1.0

I have been able to create webhooks and receive notifications, but the problem is these notifications are not realtime, they can be delivered up to 3 hours after the creation of the call, which is too long for our use-case.

I am also looking into some workarounds like adding a calling bot to all meetings in a tenant, or adding a meeting app to all meetings in a tenant. Please let me know if you know this is possible.

Nikitha, do you know if getting realtime events like this is possible in any way? Seems like Zoom does provide this, see here: https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-created

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You cannot get the call record while the call is running. You can get call recorded after the call ended. Could you please check this sample?

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1 Answer

NikithaMSFT-0176 avatar image
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NikithaMSFT-0176 answered NikithaMSFT-0176 edited

You cannot get the call record while the call is running. You can get call recorded after the call ended. Could you please check this sample

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