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HungMelvinMC-3815 avatar image
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HungMelvinMC-3815 asked ·

Cannot upload document to SharePoint document library

We found the following error displayed when user trying to confirm file name or rename file (see the error message prompt if users not have delete right. (you can update summary field but file name cannot be changed after upload)):

"Access denied. you do not have permission to perform this action or access this resource".

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TKujala avatar image
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TKujala answered ·

Hi @HungMelvinMC-3815,


If user has a permission to the document, it's probably locked for 15 minutes.


User could try rename it after 15 minutes.


Verify also that the document is not open with another user.


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Hi @TKujala ,


Thanks for your reply and information,


I'd like to know why will locked for 15 minutes in document library (on SharePoint 2013 on-perm)?


Is it related to permission problem or not? we have created a new permission level, then the List permissions is "Add Items", "Edit Items", "View Items", "Open Items", "View Versions", "Create Alerts", ""View Application Pages".


The library has unique permissions. (it including the new permission level)


For workaround, we have rename the file before upload (i.e. case ref. number), after update summary and click OK. we will see a same error message but title should be updated.


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TKujala avatar image TKujala HungMelvinMC-3815 ·

Unfortunately, this problem has been in SharePoint environments for years (Online and On-Premises).

15 minutes is the default time.

I think the easiest way is to rename file before the upload the file as you have done.

Here is a quite similar thread about locks.

https://techcommunity.microsoft.com/t5/sharepoint/cannot-release-lock-on-sharepoint-online-file/m-p/59694


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@TKujala


Thanks for your reply and information,


the fact that much of our behavior is conditioned by window 10 and IE 11 & Chrome have this problem. when i use the window 7 , IE 9 & Chrome without the problem.


Is it related or not? we need to know more detail why the problem is occurring now (in window 10 and IE 11 & Chrome).


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DSPatrick avatar image
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DSPatrick answered ·

Sharepoint is not currently supported here on QnA. They're actively answering question in dedicated forums here.


https://social.technet.microsoft.com/Forums/sharepoint/en-US/home?category=sharepoint


--please don't forget to Accept as answer if the reply is helpful--


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.







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