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MichaelCavaleri-8024 avatar image
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MichaelCavaleri-8024 asked MichaelCavaleri-8024 answered

Windows BSOD

I've been having random daily BSOD. I was overclocking my ram to xmp profiles and thought that might have been the issue but saw no improvement after disabling the oc. After looking at reliability monitor im getting these bugchecks: "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff790000000e4, 0x0000000000000000, 0xfffff8064a4717fa, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: a6b7c02c-cf88-425f-842d-6ee12cdd79b0.", "The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff80080c72200, 0x0a000000026001a1, 0xffff9f80c37bfdd0, 0x000000000000000f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b78eec27-01ce-4755-841d-31c0123a3805.", "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80246e44fdd, 0x0000000000000000, 0xffff880b00000008). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b8fa38ee-6f0e-485c-a452-1620a60cdec8.", "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003d (0xffffdc0774c372b8, 0xffff81804cbc6920, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 445e61ca-67d4-4b68-acde-a93d491c8cb5.", I hope any of that is useful. I would really like to avoid any storage compromising solutions because I don't have any 3tb flash drives laying around (nor the time to transfer all that data). I can boot, but I seem to crash inexplicably after a while of using my computer.

Computer Specs:
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-1D5E12P
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X570 AORUS ELITE
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 5 3600 6-Core Processor, 3593 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11, 12/6/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X570 AORUS ELITE
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.906"
User Name DESKTOP-1D5E12P\micha
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.9 GB
Available Physical Memory 57.8 GB
Total Virtual Memory 73.4 GB
Available Virtual Memory 63.8 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes


If you need any more info please specify!

windows-10-general
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vb2ae avatar image
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vb2ae answered

If you have concerns about your memory this article shows how to check it. If you know when this started you can try and do a system restore to a point before this started happening.

ps This question is not related to windows-forms. could you change the tag to windows-10-general



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CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
For BSOD and system crash issue, the dump file is the most effective information available.
The dump files should be located here: C:\windows\Minidump/Memory dump
Then you could use Windbg previewer tool to analyze dump files. To check if it refers to some files about crash.
Before this, according to the bugcheck error code, few steps you could try:
1.Update all possible drivers from the manufacturer's official website. Reset BIOS default settings or update BIOS version.
2.Run chkdsk /r /f and sfc /scannow
3.Perform a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
4.Disable temporary all security softwares you have.
5.Check for update. If any security update could be found, please installing them firstly.
6.Run memtest86+ to check your RAM.
If the issue still insists, then you could try to analyze dump files.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl


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MichaelCavaleri-8024 avatar image
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MichaelCavaleri-8024 answered

Sorry for the long response time, school and other activities have kept me busy (yes and the BSOD's). I have update my bios to the most recent one and am preforming a chkdsk later tonight. I'll get back with more updates when im satisfied or not.

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