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YuanLieu-8802 avatar image
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YuanLieu-8802 asked CyrAz commented

running into error when install SCOM 2019 Evaluation version (2016RTMServer missing)

I'm trying to install SCOM 2019 Evaluation on our test VM (Windows 2019). I already installed the SQL Server 2019 on this same VM, and enabled IIS. I ran into these errors during the "Operational database configuration" stage of the install, does this mean i have install 2016 RTM Server on this VM as well? 2nd question is do I really have to create OmAA, OMDAS, OMAdmins users/groups in AD if we just want to build a simple standalone test environment?

:Info:2016RTMServer is installed: False
[07:06:46]: Info: :Info:Product check for 2016RTMServer failed.
[07:06:46]: Info: :Info:2016RTMConsole is installed: False
[07:06:46]: Info: :Info:Product check for 2016RTMConsole failed.
[07:06:46]: Info: :Info:2016RTMWebConsole is installed: False
[07:06:46]: Info: :Info:Product check for 2016RTMWebConsole failed.
[07:06:46]: Info: :Info:2016RTMReporting is installed: False
[07:06:46]: Info: :Info:Product check for 2016RTMReporting failed.

msc-operations-manager
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CyrAz avatar image
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CyrAz answered CyrAz commented

Did you update SQL server 2019 to latest CU? I remember posts with the same error back in the time where SQL 2019 was not compatible with SCOM 2019.
It became compatible with SQL 2019 only starting with CU7, IIRC.

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thanks for the reply. does this mean I'm on CU15?

90004-scom.png


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scom.png (6.7 KiB)

Thank you, if i roll back to SQL 2016 or 2017 will that work? what CU does those require to work with SCOM2019?

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BlakeMengotto-9494 avatar image
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BlakeMengotto-9494 answered BlakeMengotto-9494 edited

I believe you can get away with just one service account. Having said that, you might want to create a SCOM Admin group, and grant that group elevated permissions on the SCOM server (with SQL). In SQL add that group to the SQL security settings, if this is just a lab, and your security team is ok with it, then grant that group SA access to SQL.

Also, after installing UR1, you are able to use gMSA accounts, which is pretty awesome.

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YuanLieu-8802 avatar image
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YuanLieu-8802 answered

Thanks, but what about the error i was getting on the 2016RTM?

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CyrAz avatar image
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CyrAz answered

The installer checks if 2016 is installed probably to be able to update it if it finds it.
That's likely not why your setup is failing.

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YuanLieu-8802 avatar image
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YuanLieu-8802 answered

upon further review, the installation failed at these steps, any idea how should I troubleshoot?

Always: :ImportManagementPack: Loading management pack C:\System Center Operations Manager 2019\Setup\AMD64....\ManagementPacks\System.Library.mp. 09:34:52
[09:35:02]: Error: :ImportManagementPack: Error: Unable to load management pack C:\System Center Operations Manager 2019\Setup\AMD64....\ManagementPacks\System.Library.mp
[09:35:02]: Error: :: Database error. MPInfra_p_ManagementPackInstall failed with exception:
<MP ID: XXXXXXXXXXXX><MP Version: 7.5.8501.0><MP PKT:XXXXXXXXX> Database error. MPInfra_p_ManagementPackInstall failed with exception:
Maximum stored procedure, function, trigger, or view nesting level exceeded (limit 32).

[09:35:02]: Error: :ImportManagementPack: Unknown Error. System.ArgumentException : The requested management pack is not valid. See inner exception for details.

Parameter name: managementPack

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Crystal-MSFT avatar image
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Crystal-MSFT answered

@YuanLieu-8802, For our error during installation, one possible cause can be that there's restricted memory (RAM) to the Instance hosting OpsMgr DB and DW.

We suggest to check if there's any restriction on the RAM. If yes, try to increase the RAM allotted to the instance hosting the DB and ran the setup again.
88894-image.png

Please try the above steps and if there's any update, feel free to let us know.


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