question

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Artemform-9059 asked CarlFan-MSFT answered

Turns off without blue screen

2 week ago i buy new ssd and i reinstalled windows, after 2 days pc started turn off withot blue screen. I reinstall windows twice, but it is not helped.
№ mistake is 6008:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-16T19:47:50.697680900Z" />
<EventRecordID>1410</EventRecordID>
<Channel>System</Channel>
<Computer>Computer</Computer>
<Security />
</System>
- <EventData>
<Data>22:46:33</Data>
<Data>‎16.‎04.‎2021</Data>
<Data />
<Data />
<Data>1223</Data>
<Data />
<Data />
<Binary>E50704000500100016002E0021000402E50704000500100013002E00210004023C0000003C000000000000000000000000000000000000000100000000000000</Binary>
</EventData>
</Event>

windows-10-general
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Artemform-9059 avatar image
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Artemform-9059 answered

pc turn off when i play somethink

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CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
Is this a problem when using a particular program?
Please perform a clean boot.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Then download and install the driver (such as video card, motherboard) from the manufacturer's website. if it is a SATA SSD, the latest SATA driver need to be installed.
Check for update, if any security update could be found, installing firstly. These could update your system files.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl


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