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SergeiP avatar image
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SergeiP asked LeilaKong-MSFT commented

Microsoft Remote Desktop for Mac - Error code: 0x207

Hi,

I have recently updated to new version (10.6.1) of Microsoft Remote Desktop on my macbook pro with Big Sur 11.2.3, after that I cannot connect to my work PC with windows 10. I got error with code 0x207. On previous version 10.5 of remote desktop there was no such issue. So I download beta version of remote desktop with version 10.5.1 (1852) and there is no such problem, so I can connect to my work PC without any issue with beta version and cannot to do the same with original version 10.6.1.

Could you help me understand what changed and how I can fix it?

remote-desktop-services
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eheuvelmans avatar image
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eheuvelmans answered LeilaKong-MSFT commented

We just experienced this problem as well with the 10.16.4 version of Microsoft Remote Desktop.

Another test with the beta version (10.16.5) does work however so here is hoping that MS pushes this version to the appstore.

Hope (for now until this update is deployed) that this helps you Sergei.

Cheers,

Eelco

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You are right, build of new version (10.16.5) has fixed issue I faced.

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Thanks for your sharing.

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LeilaKong-MSFT avatar image
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LeilaKong-MSFT answered

Hello @Sergei ,

What about the latest Version 10.6.2 (1874)?
In this release we removed a double prompt for credentials that occurred in some scenarios when connecting using an RD Gateway.
If you encounter any errors, you can always contact us via Help > Report an Issue.

https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

Other links for your reference:
https://docs.microsoft.com/en-us/answers/questions/168936/remote-desktop-for-mac-not-connecting-after-big-su.html?childToView=169154#answer-169154
https://docs.microsoft.com/en-us/answers/questions/63842/microsoft-remote-desktop-cannot-log-on-from-mac-er.html

You may also discuss and vote here:
https://remotedesktop.uservoice.com/forums/925354-remote-desktop-beta-client-for-mac?query=0x207


Best regards,
Leila


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SergeiP avatar image
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SergeiP answered SergeiP commented

Hi @LeilaKong-MSFT,

Unfortunately new version has the same issue as I'd described above.

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Hello @Sergei ,

Thanks for your testing. Have you tried other method described in my above shared links?

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Yes, I also checked them and still had no success.

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