question

ScottBaxter-8275 avatar image
0 Votes"
ScottBaxter-8275 asked KarlieWeng-MSFT commented

Removing organisational Requirement for Windows PIN

This has created so much grief for me.

I have several machines that I need to set up for staff and when log them in as a work account it gets linked to thier office 365 Account, and I get this message:

88783-w10.jpg

Problem is that I cannot have a PIN log in because it will not allow me to connect to NAS drives when you log in with PIN, A problem that seems to be about for at least 5 years which has not been fixed, but yet now MS force us to use pins,.

So I am (among other jobs) the IT person on my team, and I have never selected this requirement. However this message very much suggests that it is an option that we have signed up to as an organisation.

Logic suggests that there is a way to turn it off. Question is how?

I am not very familiar with Azure or Endpoint. I tried to follow one solution which said i needed to be "signed in with an Intune Administrator role."

Which i dont currently know how to set.

So very frustrating, I have tried to contact MS direct but office 365 can't help and they pass me to a webform which is now asking for money because they don't support azure. This to me is a balls up on MS part but with not way to get help from them.

I did manage to follow one solution to remove the pin, (a work around) but at the next loggin it forced it again.

Help Please


Scott


windows-10-general
w10.jpg (100.6 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.

0 Votes 0 ·
KarlieWeng-MSFT avatar image
0 Votes"
KarlieWeng-MSFT answered

Hi @ScottBaxter-8275

Please check if this link helps: Reset or Remove the Windows Hello PIN


Best Regards
Karlie


If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ScottBaxter-8275 avatar image
0 Votes"
ScottBaxter-8275 answered ScottBaxter-8275 edited

THis is not an office 365 Query

I spent 1 hour on the phone with office 365 Tech help, and they said (after speaking with several of their colleagues) that it is a Windows issue.

So does this section not offer support for windows?

I posted on another forum for windows but I was told it was windows homes users, and they would not have the technical knowledge for this.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.