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cikavuve avatar image
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cikavuve asked GengenbachKurt-6091 commented

Windows Server 2016 Update and DISM Problems

Hello guys, I am here once again to ask for your help.

The problem is Windows Server 2016 Update always gets stuck at 73% and after a long time(overnight) it just goes back to showing which updates are available without any error showing up.

Then when I try dism /online /cleanup-image /restorehealth it fails with an error

Error: 14 Not enough storage is available to complete this operation.

sfc /scannow did with success but problem still persits.

I attached few log files.

Any help is very much appreciated.


88757-dism.log88780-windowsupdate.log88758-cbs.log



windows-server-2016
dism.log (112.5 KiB)
windowsupdate.log (2.1 MiB)
cbs.log (3.0 MiB)
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AjayMahajan-4387 avatar image
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AjayMahajan-4387 answered

Hi @cikavuve, did you tried to run this command with locally mounted iso ? would recommend to run scan health as well via DISM.

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:mounteddriveletter:\Sources\Install.wim:1 /LimitAccess.

someone already have had this issue before, so you might to check this if you have not checked it.

https://social.technet.microsoft.com/Forums/en-US/ff09a75b-f116-4e8f-9cf5-d3883fbc6f10/repairwindowsimage-insufficient-storage-space-to-complete-this-operation?forum=ws2016

I hope this helps.

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cikavuve avatar image
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cikavuve answered cikavuve edited

@AjayMahajan-4387 Thanks for the reply, I did run
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

In this order, I do not have an ISO, is there a way I can obtain ISO compatible with my version of Windows Server 2016

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@cikavuve, I believe you do not have access to MSDN ?

you can download evaluation version from here - https://www.microsoft.com/en-in/evalcenter/evaluate-windows-server-2016.

out of curiosity, did you tried to clear out last downloaded update from software distribution and restarted the service and tried again ?

MS also does have windows update database fix tool in case it corrupted.

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cikavuve avatar image cikavuve AjayMahajan-4387 ·

I get this error

Error: 0x800f081f The source files could not be found.

When tried DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:D:\sources\install.wim:2 /LimitAccess

EDIT: I want to point out that sfc /scannow returns

Windows Resource Protection did not find any integrity violations

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88851-dism.log Here is the new dism.log


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dism.log (591.3 KiB)
TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered GengenbachKurt-6091 commented

Debugging windows log is beyond scope of forums support so if further assistance were needed you could open a request ticket with Microsoft support.
https://support.serviceshub.microsoft.com/supportforbusiness

In fact, for Windows update problem, we usually reset Windows update components then check for updates again.
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources

Error: 14 Not enough storage is available to complete this operation means your C partition doesn’t have enough space for file update or repair, please release some space.


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Thanks for reply, how much space is enough, currently 60gb is free

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Error 14 does NOT always mean there is not enough space. I am receiving it on a server that has 92GB free on the C: drive. The error I am receiving doesn't make sense.

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cikavuve avatar image
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cikavuve answered TeemoTang-MSFT commented

@TeemoTang-MSFT I just free'd up another 50gb and now it is 110gb in total free. Still same error occurs

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Have you tried reset windows update components

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cikavuve avatar image cikavuve TeemoTang-MSFT ·

Yes following the guide you sent, problem still persists

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Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know.

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Docs-4663 avatar image
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Docs-4663 answered TeemoTang-MSFT commented

The logs displayed:

RestoreHealth (hr:0x8007000e)

0x8007000e = out of memory
Not enough memory resources are available to complete this operation.



Total Detected Corruption: 185
CBS Catalog Missing Packages in
KB4103720
KB4338822



· 1
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Due to security and privacy policies, Q & A forum no longer collect/analyze users’ log files.
According to your error message, you need to add memory for device

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cikavuve avatar image
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cikavuve answered

Hi @Docs-4663 Thanks for the reply, the server has 64gb of RAM, usually around 30-40gb available, should I try manually installing those two Packages?

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Docs-4663 avatar image
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Docs-4663 answered

With a reboot the maximum RAM will be available.

Some error messages can be cryptic.

Attempted manual installations can be tried and are trial and error steps.

It's always best to make free backup images:

https://www.macrium.com/reflectfree

https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

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