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JessatGeorgianBayRecreation-8746 avatar image
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JessatGeorgianBayRecreation-8746 asked KranthiPakala-MSFT edited

Create a shared mailbox

I am having serious issues here. We use GoDaddy and paid for two Office 365 email plans. From what I understand, I can create a shares mailbox whereas outside users can email this address, and the messages get sent to the two paid email plans. We have tried many times to contact GoDaddy for help because our test emails are not being received by the two paid accounts.

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1 Answer

AndyDavid1608 avatar image
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AndyDavid1608 answered AndyDavid1608 edited

This is a question for GODaddy Support
You could ask in the Exchange Online forum for assistance on message tracking and/or creation of shared mailboxes on the Office 365 side at least.


https://social.technet.microsoft.com/Forums/en-US/home?forum=onlineservicesexchange

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