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GlennMaxwell-2309 avatar image
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GlennMaxwell-2309 asked joyceshen-MSFT commented

email is broken

Hi experts

One of our application is triggering email and the body in the email shows blank. Experts how do i fix the issue.
i have checked the below article but i dont see any registry entry
https://docs.microsoft.com/en-US/outlook/troubleshoot/message-body/email-message-body-is-blank-in-outlook

office-exchange-server-administrationoffice-exchange-online-itpro
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Hi @GlennMaxwell-2309

Any progress about this issue?

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joyceshen-MSFT answered

Hi @GlennMaxwell-2309

Are you using the addin mentioned in the KB you provided above? Or what other application are you using?

Does the email shows blank body when it is created or after it sent to others' mailboxes?

Please provide more information which will be helpful to narror down the issue.


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