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BednarzDaniel-2678 avatar image
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BednarzDaniel-2678 asked TeemoTang-MSFT commented

Where we can download hotfix

There is error on IIS 8 and Windows Server 2012 with module Application Initialization.
Problem is described on page https://support.microsoft.com/en-us/topic/client-computer-uses-cached-content-when-a-web-application-that-is-being-initialized-receives-a-request-in-iis-8-0-6ac4e4d6-4b5c-9aae-0162-834533b68c06
Solution is hotfix which is not available for public download.
Don't you know where we can download this hotfix ?

windows-server-2012
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DSPatrick avatar image
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DSPatrick answered

I'd check the server is fully patched. It's more than likely it has been superseded. You can compare the version on your system, if it is higher than Warmup.dll 8.0.9200.20551 then the hotfix would no longer be applicable.

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BednarzDaniel-2678 avatar image
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BednarzDaniel-2678 answered

Warmup.dll version is 8.0.9200.16384

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DSPatrick avatar image
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DSPatrick answered

I'd try installing the latest SSU
https://www.catalog.update.microsoft.com/Search.aspx?q=kb5001401

followed by the latest cumulative update.
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001387


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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

Form the link you mentioned, we can see:
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Therefore, you could update Server 2012 to the latest build then check issue again, the new update will include the content of old updates, this hotfix may be involved in. if still no help, you need to submit a request to Microsoft Customer Service and Support to obtain the hotfix.


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DSPatrick avatar image
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DSPatrick answered

Any progress or updates?

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BednarzDaniel-2678 answered TeemoTang-MSFT commented

We thoroughly read section about submit a request to Microsoft Customer Service and Support to obtain the hotfix.

We contacted Microsoft Customer Service and Support but they wanted Software Assurance ID which we don't have.
Then we created technical incident through our MSDN benefits, but Windows 2012 is not longer supported.
This Q&A forum was recommended to us by a support in the end.

Thanks a lot for your advices but we persuaded our customer that the best solution will be upgrdae server to latest version.

Best regards
Daniel Bednarz

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Ok, you are right. According to your description, upgrade to Server 2016/2019 seems to be the best choice on current situation

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