I'm trying to redeem a voucher for taking the DA-100 exam in Microsoft but I keep getting an error. By the way, I'm using Edge as a browser with my personal account joaku@hotmail.com.
The error follows as this:
Your Dashboard
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.