question

WolfeThomas-9499 avatar image
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WolfeThomas-9499 asked EchoDu-MSFT commented

Why does the Quick Launch sometimes not appear

User is reporting sometimes the Quick Launch displays, and other times it does not.

89658-quicklaunchmissing.jpg


89659-quicklaunch2.jpg


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1 Answer

EchoDu-MSFT avatar image
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EchoDu-MSFT answered EchoDu-MSFT commented

Hello @WolfeThomas-9499 ,

Based on my research and testing, there is generally no such thing as the disappearance of the Quick Launch from time to time.

It is recommended that you perform the following troubleshooting:

1.Clear browser cache

2.When the Quick Launch does not appear on the page, I suggest you you use F12 to check whether there is any error or warning message on the page

3.Use other browsers, such as IE, Edge

Thanks,
Echo Du
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Hi @WolfeThomas-9499 ,

Is there anything else I can help with regarding this issue?
You can comment us at any time and we will continue to follow up.

Thanks,
Echo Du

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Hi @WolfeThomas-9499 ,

Would you tell me whether your issue has been resolved or have any update?
I am looking forward to your reply.

Have a nice day!

Thanks,
Echo Du

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