question

Kelvyn-5914 avatar image
0 Votes"
Kelvyn-5914 asked Docs-4663 answered

The computer has rebooted from a bugcheck

Also getting lots of DistributedCOM 10010 errors. Sever is 2012r2. I have saved the Memory.dmp and Event.log.
Server has reboots 6 times in the last mouth.

windows-server
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

CarlFan-MSFT avatar image
0 Votes"
CarlFan-MSFT answered

Hi,
For event id 10010, usually it is related to DCOM permission issue.
Under event id 10010, you may see the AppID,CLSID. Using the GUID in the error message to find what application it is. Then give the permission.
Just like the steps in the link below:
https://social.technet.microsoft.com/Forums/en-US/f7211cff-9221-4cc5-aea8-16bd7797a93c/event-id-10010-dcom-error?forum=winservermanager
For reboot issue, the dump file would be helpful to help you analyze the problem. You could use WinDug previewer tool to analyze the dump.
Before this, I suggest that you could check for update. If any security updates could be found. Please installing them firstly to check. It could update your system files.
Please understand due to security policy, we could not provide dump/log analysis. In addition, if this problem is more urgent for you I still recommend that you open a case to Microsoft for further professional help.
https://support.microsoft.com/en-us/help/4341255/support-for-busines
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Docs-4663 avatar image
0 Votes"
Docs-4663 answered

Please post share links for files or run a log collector (preferred):

msinfo32 > saved as nfo
dxdiag > saved as text
event viewer system and application
https://www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of.html
mini dumps


V2:
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.