question

EZan-7860 avatar image
2 Votes"
EZan-7860 asked DevDharshan-7156 commented

Unable to install Visual C++ build tools

Hello
I tried to install the Microsoft Visual C++ Build tools.
The installer (filename is visualcppbuildtools_full.exe) stops right after the start of the installation it says a setup package is missing or damaged("Ein Setuppaket fehlt oder ist beschädigt"). The option to download it again doesnt work. Downloading the installer again doesnt help. Trying to do an offline installation doesnt work either and I get the same error.
How can I find out what exactly the problem is and how can I solve it?

Best Regards

c++vs-setup
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

AnnaXiu-MSFT avatar image
0 Votes"
AnnaXiu-MSFT answered DevDharshan-7156 commented

Hi @Ezan-7860,

Welcome to Microsoft Q&A!

It seems that your installation package is corrupted or damaged.
Please try to download the Visual C++ Build Tools from Microsoft download page and run it as administrator. During the installation, please temporarily disable any anti-virus software.

Sincerely,
Anna


If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



· 7
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hello AnnaXiu-MSFT,
I'm experiencing exactly the same problem. Of course, I did everything as you suggested(download the Visual C++ Build Tools from Microsoft download page and run it as administrator. During the installation, please temporarily disable any anti-virus software.) You can find an installation log in the attachment.90414-dd-visualcppbuildtools-full-20210422195804.log Perhaps it will help shed light on what is happening. It seems the problem on the Microsoft side.


0 Votes 0 ·

Dear customer, after checking your log, I found that the issue occurs in when downloading the package: http://go.microsoft.com/fwlink/?prd=12514&pver=Dev14&sbp=d14rel&plcid=0x409&clcid=0x409&ar=25420.01&sar=S80_RCPrep&o1=1F0C5812581EFDCA1A2A9C3BCE802F53D7832D6E.
The package is temporarily unavailable. Can you skip the package to continue the installation?

0 Votes 0 ·

Thanks for the answer! Unfortunately, I need exactly this package. Could you say how long will it be unavailable?

0 Votes 0 ·
Show more comments

The link you provided (to solve a download problem) is a dead link, it seems everyone is super-smart in using internet at MSFT, am I right?

0 Votes 0 ·

I have same problem. Can you please provide a proper download link?

0 Votes 0 ·
Show more comments
EZan-7860 avatar image
0 Votes"
EZan-7860 answered

Hello AnnaXiu-MSFT
thank you for your quick answer. I tried what you suggested and downloaded the installer again from the official microaoft website and run it as administrator and without any anti-virus software running in the background but it didnt help. I still get the same error. Isnt there a way to further investigate what underlying problem is causing this error?

Best Regards

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DevDharshan-7156 avatar image
2 Votes"
DevDharshan-7156 answered ihatemicrosoftsomuch-7273 published

Got it
Made a video about how to fix the problem
Check it out
My Video : https://youtu.be/p_R3tXSq0KI
My first time editing videos
Sorry if I made any mistake
Subscribe and like

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thanks, that actually worked. Wish Microsoft would hire someone useful already.

1 Vote 1 ·