question

JoseMarquez-0775 avatar image
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JoseMarquez-0775 asked YueyingLiu-1313 answered

Audio library export not working

Hi,

I can´t download the audio files from my audio library, the problem is been in the last 3 days.90019-screen-shot-2021-04-20-at-201514.png



I´ve try to download them as a ZIP file, but not working either.

How can I fix it?

Jose

azure-speech
· 1
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@JoseMarquez-0775 Is it possible to try to download your file again from a different browser window or incognito mode? Does the same occur for newer audio files that are saved now?

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YueyingLiu-1313 avatar image
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YueyingLiu-1313 answered

Thanks for the feedback. Are you using iMAC or Windows?

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JurijFedorov-6799 avatar image
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JurijFedorov-6799 answered

Solution: Use Microsoft Edge.

Not sure why it worked. But in Chrome I constantly get this error message. In Microsoft Edge is worked properly. Microsoft has a history with Internet Explorer and how they often made sites work with their own browser only so that they could sustain a browser monopoly. This line of thinking helps you solve many of these issues yourself by applying this logic to it.

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