question

ChartNeoSupport-5649 avatar image
0 Votes"
ChartNeoSupport-5649 asked ChartNeoSupport-5649 commented

Convert personal AD to business AD

As a startup, our founder initially set up our Azure resources under a personal Microsoft account. We now would like to get Office 365 and have it be on the same AD as our Azure resources. But the only offers he gets on office.com are for 'Office Family'.

Is there a way to switch his account to an enterprise/business so that we can set up Office 365/Teams in the same AD as the Azure resources?

azure-ad-microsoft-account
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

amanpreetsingh-msft avatar image
0 Votes"
amanpreetsingh-msft answered ChartNeoSupport-5649 commented

Hi @ChartNeoSupport-5649 · Thank you for reaching out.

All you need to do is, login to Azure Portal and create a new member user account with user name like username@your_tenant.onmicrosoft.com by navigating to:

Azure Active Directory > Users > New User > Create User

Note: During the creation, under Groups and roles section > Make sure the Role is set to Global administrator as highlighted below:

90147-image.png

Once the user account is created, login to Microsoft 365 admin center and navigate to:

Billing > Purchase services

and purchase the desired licenses. You can then login to Office Portal with the same account and assign licenses to users.


Please "Accept the answer" if the information helped you. This will help us and others in the community as well.


image.png (4.4 KiB)
· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thank you, but upon going to the Microsoft 365 Admin Center, I get the message:

"You can't sign in here with a personal account. Use your work or school account instead."

0 Votes 0 ·

@ChartNeoSupport-5649 · I suspect it is using Single Sign On to sign in with your personal account. Could you try using in-private/incognito browser session and sign in with the user that you created with UPN username@your_tenant.onmicrosoft.com and test again.
Kindly tag me in your reply so that I get email notification as well.

0 Votes 0 ·

@amanpreetsingh-msft Thank you, but unfortunately I decided to just transfer the subscription and change the tenant on the Azure subscription over the weekend to the AD account that we know is set up for business. All seems to be working well.

0 Votes 0 ·